Terms of Service

NCT-Bot.ie is operated by Studio 88, Tubber, Boston, Co. Clare, Ireland, trading as NCT-Bot.ie. Contact us at touch@nct-bot.ie. These terms apply when you use the site, create an account or purchase our cancellation-notification service.

By ordering, you confirm that you are at least 18, may use the contact and payment details supplied, and accept the terms presented at checkout. Nothing here limits mandatory Irish or EU consumer rights.

NCT-Bot monitors public NCT appointment availability for the centres in your active pass and sends WhatsApp alerts when it detects relevant availability. It does not create, reserve, hold, reschedule, cancel or book an appointment.

NCT-Bot.ie is not affiliated with, authorised by or endorsed by NCTS, the RSA, Applus Car Testing Services Ltd or any Irish government body. You must verify all official details and complete and pay for any booking directly through NCTS at ncts.ie.

The service costs €9.99 for each selected NCT centre. A website order may contain one to four centres, making the total €9.99 to €39.96. The selected centres, total price and payment provider are shown before you place the order.

This is a one-off payment, not a subscription, and it does not renew automatically. One order provides one seven-day pass covering the purchased centres. The seven days start when the WhatsApp activation code is successfully used.

The activation link is recoverable from the purchasing browser for up to 48 hours after checkout. Activate promptly and contact us if confirmed payment cannot be activated. The official NCT fee is separate and is paid directly to NCTS.

Website payments are processed by Stripe and are complete only when confirmed by Stripe. An expired, failed or abandoned checkout does not create a pass unless payment is later confirmed and the order is activated.

After payment, open the WhatsApp link and send the prepared message without changing its one-time code. Do not share the code. WhatsApp delivery depends on your opt-in, correct account access, device and internet availability, Meta's rules and third-party availability.

You may stop messages using the in-chat stop instruction. Stopping messages does not automatically create a refund, extend the pass or cancel an official NCTS appointment.

Availability may change immediately. An alert does not reserve a slot or guarantee that it remains available, can be booked, is earlier than an existing appointment or suits your vehicle. Other motorists may see or book the same availability.

You must keep your details accurate, check alerts and official booking information, and complete any booking yourself. NCT-Bot does not alter your obligations concerning the NCT due date, roadworthiness, insurance or Irish law.

An EU consumer buying online normally has 14 days from the contract date to cancel without giving a reason. Email touch@nct-bot.ie with a clear statement before that period expires. Model wording: “I cancel my NCT-Bot cancellation-notification service. Order reference: [reference]. Ordered on: [date]. Name: [name]. Address: [address]. Date: [date].” Use of this wording is optional.

If you expressly request supply during the cancellation period and cancel before completion, we may deduct a proportionate amount for the service supplied. Once the seven-day pass is fully supplied, the cancellation right ends if supply began with your express consent and acknowledgement of that consequence.

A refund due after statutory cancellation will be made within 14 days of receiving notice, by the original payment method unless agreed otherwise. This does not affect remedies for a faulty or non-conforming service.

Contact us promptly with your order reference if confirmed payment cannot be activated, purchased centres are missing, or the service is not supplied as described. Where the service does not conform to the contract, mandatory remedies may include correction, a proportionate price reduction, termination or refund.

A missed or already-booked slot is not by itself evidence of a fault because availability is controlled by NCTS and may change before an alert is opened. An approved full refund stops the pass and pending alerts.

Keep your account, activation code and WhatsApp access secure. You must not interfere with the site, monitoring or messaging systems; bypass security; scrape protected areas; resell alerts; introduce malicious code; or use the service unlawfully.

We may proportionately restrict access to protect users or the service, investigate misuse, comply with law or address a material breach. Where appropriate, we will give notice and an opportunity to resolve the issue. This does not remove a remedy required by law.

The website, software, branding, presentation and original content are owned by or licensed to Studio 88. We grant a limited, non-exclusive, non-transferable licence for personal, non-commercial use. You may not commercially exploit a substantial part of the service except where law permits.

We do not exclude liability where unlawful, including for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights. Subject to those protections, we are not responsible for NCTS decisions, appointment creation or removal, unsuitable slots, failure to act on an alert, or disruption outside our reasonable control. We remain responsible for supplying our service in conformity with the contract and with reasonable care and skill.

The pass ends seven days after activation, on lawful termination or after a full refund. We may update these terms for future orders. The version accepted at checkout governs an existing order unless a change is required by law or clearly benefits you.

Irish law governs these terms. EU consumers retain mandatory protections of their country of residence and access to any court or dispute process available under mandatory law. Send questions, complaints or cancellation notices to touch@nct-bot.ie.